Hospitality Technology Specialist

Making hotel technology work better.

I’m Kursy Julien, focused on SynXis CRS, hotel distribution, integrations, implementation and technical problem-solving across the hospitality technology stack.

SynXis CRSDistributionIntegrationsConnectivityBooking Engine
Kursy Julien professional portrait
SynXis CRSImplementation · Configuration
Connected hospitalityPMS → CRS → Distribution
Technical + practicalBuilt around hotel operations.
17+ yearsof SynXis CRS expertise
CRS + Distributionconfiguration and optimisation
IntegrationsPMS, OTA, booking engine, payments
Hospitality-firsttechnology built around operations
About me

Technology, hospitality & problem-solving.

The systems behind a hotel should remove friction, not create it.

I work where hotel operations meet complex technology turning CRS, distribution, connectivity and digital systems into something teams can actually use with confidence.

My work spans configuration, implementation, troubleshooting, channel connectivity and hotel e-commerce, with SynXis CRS at the centre of much of that experience.

I bring a hands-on approach: understand the operational issue, trace the technology flow, simplify the solution and make sure the change works in the real hotel environment.

Kursy Julien
Expertise

Where technology meets hospitality.

From the CRS core to the final booking path, I help connect the moving parts and solve the issues between them.

01 / CORE

SynXis CRS

Setup, implementation, configuration, optimisation and troubleshooting across the reservation ecosystem.

CRS configuration · Rate & inventory setup · Booking engine support · Operational troubleshooting
CRS
02

Distribution & Connectivity

OTA, GDS, channel management and partner connectivity aligned with hotel distribution strategy.

03

Integrations

PMS, CRS, booking engines, payment gateways and third-party hotel systems.

04

Implementation & Support

Deployment, configuration, diagnostics and operational support from setup to steady state.

05 / DIGITAL

Hotel E-commerce, Web & Digital

Booking conversion, websites, CMS, SEO, analytics and direct-digital optimisation — connected back to the hotel’s commercial technology stack.

WEB
Experience

Built through real hotel technology work.

A career shaped by implementation, distribution, digital systems and the operational reality behind every booking.

Current focus

Support & Technical Lead — Hospitality Plus, Mauritius

SynXis CRS, implementation, support, connectivity, technical coordination and hotel technology operations.

Hospitality technology

CRS, Distribution & Digital Projects

Hands-on work across hotel reservation systems, OTA connectivity, booking engines, websites and integration flows.

Earlier foundation

Web, CMS & Digital Technology

Website development, CMS administration, SEO, digital marketing and technical support.

Technology ecosystem

The booking journey is connected.

This is the system landscape I work around — not a random technology tag cloud.

PropertyHotel Operations
System layerPMS
Central layerSynXis CRS
DistributionChannels & GDS
Guest touchpointOTA / Booking Engine
SynXis CRSBooking.comExpediaAgodaGoogle Hotel AdsPMSBooking EnginesWordPressJoomlaSEOAnalytics
Selected work

Projects that connect systems to outcomes.

Discuss a project
CRS Implementation · Case Study

Hotel CRS configuration & launch

A case-study structure for showing the challenge, implementation approach, systems involved and measurable result without exposing confidential client information.

SynXis CRS PMS Distribution
Connectivity · Case Study

OTA connectivity & distribution troubleshooting

A polished project slot for illustrating how disconnected inventory, rate or reservation flows were diagnosed and stabilised.

OTA ARI Connectivity
Testimonials

What people say

01
General ManagerResort Hotel

“The support was practical, fast and focused on hotel operations. It made the platform easier for our team.”

02
Revenue ManagerIndependent Hotel

“From CRS configuration to channel checks, the process felt structured and professional from start to finish.”

03
Reservations ManagerBoutique Hotel
Insights

Notes from the hospitality tech stack.

View all insights

SynXis Expanding Horizon: New OTA Connectivity Channels for Independent Hotels

Aven Hospitality expands SynXis connectivity parameters. Discover how the new integration extension with Emerging Travel Group levels the playing field for independent brands.

Read article

Maximizing Direct Conversions with the Latest SynXis In-Context Booking Engine

Immerse your guests at the absolute point of decision. Learn how the latest SynXis in-context booking engine features utilize virtual media to scale hotel ADR.

Read article

Aven Hospitality & SynXis in 2026: Navigating the Post-Sabre Spinoff Era

Sabre Hospitality has officially rebranded as Aven Hospitality following its $1.1B acquisition. Discover how this independent shift impacts the future of the SynXis CRS platform.

Read article
Let’s solve it

Have a hospitality technology challenge?

Let’s discuss your CRS, distribution, connectivity, implementation, booking engine or hotel technology project.

Start a conversation ↗
FAQ

A few things people usually ask.

Keep answers concise on the homepage, with dedicated pages later for deeper SEO content.

Support can cover setup, configuration, implementation, troubleshooting, booking engine questions, distribution-related issues and coordination around connected systems.

Yes. This can include connectivity setup, mapping, ARI flow checks, reservation delivery troubleshooting and coordination between the CRS and distribution partners.

Yes. The focus is typically the operational and configuration side of PMS/CRS integration, data flow, mapping, implementation coordination and troubleshooting.

Yes. Support can cover configuration, availability and rate display, booking flow, conversion-oriented review and the connection back to CRS and hotel distribution.

Yes. Website, CMS, SEO, analytics and hotel e-commerce work can be approached as part of the wider hospitality technology ecosystem.

Contact

Tell me what you’re trying to solve.

Whether it’s SynXis, connectivity, implementation or a wider hospitality technology project, start with the challenge.