Kursy Julien
SynXis Specialist

SynXis Support,
Setup & Management

I work directly with hotels to configure, troubleshoot, and manage their SynXis CRS platform — so your team can focus on running the property while I handle the technology.

Certified SynXis Specialist

Aven Hospitality Platform

Years in hospitality tech 10+
Hotels configured on SynXis 50+
Channel connectivity success rate 99%
What I Do

SynXis Services for Hotels

From first-time setup to ongoing day-to-day support, I cover the full SynXis lifecycle for independent hotels and small groups.

SynXis Initial Setup & Configuration

Full CRS onboarding: rate plan structure, room type configuration, property setup, policy rules, and user account provisioning. I make sure your SynXis environment is built correctly from day one.

Rate plan setup Room type mapping Property configuration User provisioning

OTA Channel Mapping & Connectivity

Connect and map your SynXis rates and inventory to Booking.com, Expedia, Airbnb, and 600+ OTA and GDS channels. I audit mapping accuracy, fix transmission errors, and ensure your channel delivery stays above 99%.

Booking.com mapping Expedia connectivity GDS setup Channel error resolution

SynXis Troubleshooting & Error Resolution

Reservation delivery failures, rate transmission errors, inventory sync issues, PMS mapping conflicts — I diagnose and resolve SynXis technical problems quickly so you stop losing bookings.

Reservation errors Rate transmission Inventory sync PMS connectivity

Ongoing SynXis Management

Monthly retainer support covering rate updates, seasonal configuration changes, new channel activations, user training, and proactive monitoring of your distribution health.

Rate management Seasonal config Channel monitoring Team training

AI & MCP Distribution Readiness

Prepare your SynXis data for Aven's Model Context Protocol (MCP) and AI-powered travel search. I audit your content quality, attribute tagging, and policy clarity to maximize AI discovery.

Aven MCP setup AI travel search Content audit Attribute tagging

SynXis Audits & Health Checks

A structured review of your entire SynXis environment — rate plan logic, channel mapping accuracy, reservation delivery rates, content quality, and configuration best practices.

CRS audit Distribution health Configuration review Best practices
Why Work With Me

Independent SynXis Expertise — Without the Agency Overhead

Most hotels struggle with SynXis not because the platform is bad, but because they were never properly onboarded, trained, or supported. I fill that gap — acting as your dedicated SynXis resource without the cost of a full-time hire or a large agency contract.

I work with independent hotels, boutique groups, and regional chains who need a hands-on specialist they can call when something breaks — or who want to get ahead of the competition by running their CRS at full potential.

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One dedicated expert

You work directly with me — not a junior account manager rotating every 6 months.

Fast response times

SynXis issues cost you bookings every hour they sit unresolved. I prioritize quick turnarounds.

Independent, not affiliated

I'm not an Aven reseller. My advice is based entirely on what's best for your hotel.

Remote-first, globally available

I support hotels across Europe, the Middle East, and North America — fully remote.

How It Works

Getting Started Is Simple

01

Book a Discovery Call

We spend 30 minutes understanding your current SynXis setup, the issues you're facing, and what success looks like for your property.

02

Receive a Tailored Proposal

I send a clear scope of work — whether that's a one-time configuration project, a troubleshooting engagement, or an ongoing support retainer.

03

I Get to Work

With access granted, I configure, fix, or manage your SynXis environment and keep you updated throughout. No jargon — just clear progress.

SynXis Knowledge Base

Free SynXis Guides & Resources

Practical articles on SynXis configuration, OTA connectivity, and hotel distribution — written from hands-on experience.

Ready to Get Your SynXis Running Properly?

Book a free 30-minute discovery call. No commitment, no sales pitch — just an honest look at your SynXis setup.

Book a Free Discovery Call →